Our workshop and store is based at 90 Fitzgerald Ave, Christchurch 8011, New Zealand - come in and meet us!
Having our workshop based in Christchurch means that we can offer repairs quickly and easily.
All Cactus products are warranted to the original owner against faulty materials or workpersonship for the life of the product. We repair or replace at our discretion. But if you know that the hole in your pants was because you shot a nail gun through them or tried to chainsaw off your leg and would like to get them repaired this is what you need to do:
To return a product for repair:
- • Please immaculately clean your garment (our precision machinery hates dirt)
- • Pop into Cactus HQ at 90 Fitzgerald Ave, Christchurch or;
- • Email or call us on 0800 122 682 and let us know what you are sending in for repair.
- • Write your full contact details and a description of the problem. Pack and return it to us directly using a tracked and/or insured freight method.
- • Send to Cactus Repairs, 90 Fitzgerald Ave, Christchurch 8011
The other great thing about having our workshop based in Christchurch is that you can also talk to us directly about custom jobs and alterations, uniforms and bulk pricing options. Please be aware that customisation is generally time-consuming and therefore expensive. It can also be difficult to achieve exactly the result you desire. i.e. we make no promises, but we are happy to talk about what we can do and for how much.